Delete your SajLo account

Applies to the SajLo customer app and the SajLo Partner app by SajLo.

Delete from the app (fastest)

1. Open the app and log in with your mobile number.
2. Go to Profile and tap Delete account.
3. Confirm. You are logged out on every phone at once.

Finish or cancel any open booking first; the app tells you if one is still running.

Delete without the app

Email support@sajlo.co.in from any address with the subject "Delete my SajLo account" and your registered mobile number. We confirm by OTP and delete it within 7 days.

What is deleted

• Your name, mobile number, login, device and notification tokens.
• Unused reward points, and for partners the shop listing (it no longer shows to customers).

What is kept

Booking, payment and invoice records are kept for up to 8 years where tax law requires, without your name and phone. Any wallet balance owed to a partner is settled before the account is closed.